How do we ensure digital identity services are trustworthy? 2023-05-03T16:23:56+00:00

Project Description

Digital identity services allow people to prove who they are or other things about themselves
without having to rely on physical documents. The government is working to enable the use of
secure digital identities in the UK, in order to improve access to services and enable organisations to
work together more effectively, ultimately boosting economic growth.

To ensure digital identity services can be adopted confidently and used securely, the government is
developing a trust framework of rules and standards, alongside supporting governance and
legislation measures.

At this pivotal stage of work, the Department for Science, Innovation and Technology, with the
support of Sciencewise, has commissioned a public dialogue on trust in digital identity services. The
public dialogue will engage members of the public in a conversation about the shift to greater use of
digital identities, what future opportunities and problems this might present, and how certification,
governance, and other mechanisms could be used to ensure digital identity services are
trustworthy.

The dialogue, which is being delivered by Hopkins Van Mil, will engage 96 public participants,
broadly reflective of the UK adult population, over six workshops between May and June. DSIT is also
separately engaging industry and other stakeholders in the policy development process using
sandbox-style methods. The public dialogue will be conducted in parallel with this programme to
ensure citizen views are considered alongside, and interact with, private sector engagement.

The dialogue aims to engage a diverse selection of the public to determine what further policy is
needed to ensure digital identity providers and services are trusted by the public.

Participants will have the opportunity to shape the direction of the dialogue at an early point in the
process, but questions the dialogue could address include:

● What are the public’s hopes about digital identity services?
● What risks does the public see in digital identities that must be mitigated?
● What is the role of government in ensuring digital identity services are trustworthy?
● What should the general public know about digital identities?

The findings of the dialogue will inform the rules that providers of digital identities must follow to
become certified against the UK digital identities and attributes trust framework, the functions of
the governing body and how it interacts with the public, and planning for public communications
initiatives.

An oversight group, chaired by Professor Lizzie Coles-Kemp of Royal Holloway University of London,
is in place to guide the design of the dialogue. The dialogue report will be published in the second
half of 2023.

Project Details

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